Refund policy

You may request a return within 7 days of receiving your item, in accordance with our return policy.

To be eligible for a return, your item must be in the same condition as when you received it, unused, and in its original packaging.

To initiate a return, please contact us at trustkosher@gmail.com or start a return on our website.

If we approve your return, we will send you a shipping label and tell you how and where to send your package. Please do not send items back without asking us first, as we cannot accept them.

You can always contact us for any return questions at trustkosher@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at trustkosher@gmail.com